Ep20: Quality Assurance, Conversation with Mathus Lawson
Often times we Entrepreneurs tend to take the foot off the pedal and put less attention into the quality of goods or services we are churning out or how we treat our customers. This must stop!
We also discussed with Mathus Lawson from Benin Republic, who is the CEO of Beninlogis. BeninLogis uses geolocation to help users find and access locations, products and services. You can read all about Mathus here.
Below are some points from our conversation:
- Be open to feedback
- Do not be complacent
- Commit to constantly improve your product/service
- Customers are not patient, because a ton of alternate services exist
- Adapt your product/services to suit the times
Listen to our conversation below
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