Tag: difficult clients

Sep 2016
Ep13: Dealing with Difficult Clients

Hello Afropreneurs, As entrepreneurs we have all encountered difficult clients at one time or the other, if you haven’t you will soon. How do you then handle them? Is the Customer always right? Should you always bend to the needs of the customer/clients? Here are key points from our conversation: Always document the agreements between you and your clients Learn to give regular updates There are times you will have to say ‘No’ to your clients Be patient and communicate wisely Listen to more of what we had to......

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