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customer service

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Afropreneur Podcast
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Podcast

Ep9: How important is Customer Service?

Uwem August 8, 2016

Have you ever tried to purchase a product or service but you got turned off because the customer service personnel didn’t quite understand your needs? or were too robotic? No matter the size of your business, or how excellent your product is, good customer service should be at the heart […]

Afropreneur Podcast
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Ep6: Why African Startups Fail

Uwem July 18, 2016

Hello Afropreneur, It is no news that a large amount of startups in Africa fail in the first year. Doesn’t this worry you? So today we took time out to discuss why African Startups fail, other that obvious reasons like poor government policies, deteriorating or non existent infrastructure and access […]